General Update #55

Documents and Joyce Settled in at Aspen Park Facility
Dusty has concluded phone call with Jennifer at Aspen Park facility (~2:30 p.m.). Joyce's paperwork for Aspen Park has been completed and copies will be sent to Dusty via email for Joyce's records. Jennifer was having unanticipated computer difficulties this afternoon so that email from her may be delayed. Dusty confirmed which family members to add to the list of contacts for Aspen Park's files and will send that onto Jennifer via email.

Joyce has been settled into her room (#106) and had lunch. She is now being visited by the Aspen Park nursing and PT staff. No questions from them at this time. Joyce is reportedly doing fine. 

If the family has any questions about the facility or Joyce's care they are welcome to contact Jennifer at 208.882.4576. She is available 8:30 a.m. to 5:30 p.m. Monday through Friday.

If Joyce needs additional clothing or personal items delivered for her use while at Aspen Park, please plan to take them to Jennifer at the front desk. All items brought to facility are first thoroughly sterilized, logged, and then have Joyce's name written on them. Please do not bring in decorative/personal items for Joyce which are difficult for staff to sanitize or might become damaged by required regular cleaning. 

Visititation Information

Aspen Park is still following recommended federal and state quarantine procedures for the COVID-19 pandemic to protect its community members and staff. At present, visitation with residents of Aspen Park is limited. Their processes and protocols will be updated as the quarantine stages continue to ease. For visitstion options below, please keep in mind that Aspen Park meal times are at 8:30 a.m., 12:30 p.m., and 6 p.m. Pacific time. Please do not plan to contact residents during these time periods.

At this time, a daily schedule for Joyce is not available yet.

PHONE
Due to computer difficulties in the administration office, Jennifer was not able to provide Dusty with the direct line to Joyce's room at this time. Jennifer will provide the direct number for Joyce's room when computer access is restored in the main office. In the meantime, family may call the main office phone number at 208.882.4576 and Jennifer (or manager on duty) will assist in getting connection to Joyce's room.

MAIL
Letters are always welcome and are delivered each day to residents as they are received. Letters may be sent to Joyce using this address format:

Joyce Fleener
c/o Aspen Park of Cascadia
420 Rowe St
Moscow, ID 83843

IN-PERSON (VIA ROOM EXTERIOR WINDOW)
Joyce's room has a window which faces out toward the exterior of the building. Friends and family can arrive at the Aspen Park facility and visit with Joyce by using cellular phones to call Joyce's room and see Joyce through the window during the conversation. When planning to visit Joyce in this fashion, it is recommended that Jennifer (or other staff member stationed at the front desk) is consulted to ensure Joyce is present and not scheduled to be out of her room at time of visit. Please be sure to take the above listed meal times into account as well. If visiting for the first time using this method it is recommended that visitor(s) check in with front desk so staff can lead them to the correct room window as well as ensure blinds in room are up so Joyce can see outside. For subsequent visits made to Aspen Park, visitors may walk up to Joyce's toom window and look in. If Joyce is present, they can call her room phone and visit. If Joyce is not present, they may return to try their luck again later on. Joyce's room window must remain closed at all times during visit.

IN-PERSON (FACILITY'S OUTDOOR AREA)
Time may be scheduled to visit Joyce in person. The Aspen Park facility has an outdoor area where residents can be brought outside to visit with friends and family face to face. These scheduled visits are on a time limit and monitored by Aspen Park staff. Social distancing protocols and face mask use for all visitors must be strictly maintained. These visits are scheduled by calling Jennifer (or manager on duty) at the Aspen Park front desk at least 24 hours in advance of requested day and time. This allows Jennifer to ensure that the outdoor area is not in use by other families or for PT work or community activities. 

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